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Terms and Conditions
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10 Day Return Policy
Packaging & Transportation Options
SHIPMENT OF ARTWORKS
We are glad to assist you in packaging and arranging transportation of your artworks, on your behalf, to most destinations around the world. The transport companies use air cargo (this is the quickest and most reliable method) and the cost depends on the volumetric weight of the item including packaging and not only the physical weight. It takes up to four (4) weeks to arrive in the destination country, however most items are delivered in under two (2) weeks.
There are three packaging options:
Based on your choice of packaging regarding the above, there are two delivery methods:
We will estimate the measurements of the final package, including the packaging, and will obtain the most efficient quote from three different reliable transport companies. We will then inform you via email of the best quote and will request your confirmation to charge you accordingly. Once your payment has reflected, we will despatch the packaged artwork. The transportation company will keep you informed of its progress thereafter, via email. Once it arrives at in your country you will be contacted to either collect the artwork (door–to–terminal) or to arrange to deliver the artwork to your home or office (door–to–door).
What you need to know:
VAT – if we ship the painting for you, we can take off our local VAT tax on this side. The cost of the overseas shipping also excludes VAT.
Duties / Taxes in your own country – please note that there maybe some VAT / local taxes / duty on importation in your own country. We have no way of knowing what these charges will be and the transport charges quoted exclude these amounts.
Insurance – Insurance is not standard and is additional at 1.5% of the value of the artwork purchased. Please specifically request if you choose to take out insurance.
Delays – we are not responsible for any delays, damage or loss due to the use of third parties used to transport the artworks on your behalf. Please note that if you delay collecting your parcel from the airport once you have been contacted, you maybe charged a storage fee by the airport.
What we need:
We have successfully shipped artworks around the world for many years and assure you of our best service at all times.