Shipping Information
OVERSEAS SHIPMENT OF ARTWORKS
- INFORMATION FOR CUSTOMERS -
We are glad to assist you
in packaging and arranging transportation of your artworks, on your
behalf, to most destinations around the world. The transport companies
use air cargo (this is the quickest and most reliable method) and the
cost depends on the volumetric weight of the item including packaging
and not the physical weight. It takes up to four (4) weeks to arrive in
the destination country, however most items are delivered in under two
(2) weeks.
There are two packaging methods:
• Tube: When purchasing
an unframed canvass painting that can handle being rolled (depending on
the paint technique / finish), we are able to offer tubing. As this
reduces the dimensions of the package, this reduces the transport cost.
You can then have the canvass re-stretched (and framed if you like)
upon delivery in your hometown or city.
• Flat-pack: For all other
paintings, standard and secure packaging of the artwork as-is (framed,
unframed, on canvass, board, etc.).
Based on your choice of packaging regarding the above, there are two delivery methods:
• Door – to – Door: This
is the more expensive but more convenient method as it involves two
transport companies – one to get the parcel to your country's
international airport and another one to collect it and transport it to
your door.
• Door – to – Terminal: This is cheaper and involves
delivering the item to your nearest major airport, from where you can
collect the parcel directly yourself or arrange for a courier company
to collect and bring it to your door.
We will estimate the
measurements of the final package, including the packaging, and will
obtain the most efficient quote from three different reliable transport
companies. We will then inform you via email of the best quote and will
request your confirmation to charge you accordingly. Once your payment
has reflected, we will despatch the packaged artwork and will keep you
informed of its progress via email. Once it arrives at in your country
you will be contacted to either collect the artwork (door – to –
terminal) or to arrange to deliver the artwork to your home or office
(door – to – door).
What you need to know:
VAT – if we ship the
painting for you, we can take off our local VAT tax on this side. The
cost of the overseas shipping also excludes VAT.
Duties / Taxes in your
own country – please note that there maybe some VAT / local taxes /
duty on importation in your own country. We have no way of knowing what
these charges will be and the transport charges quoted exclude these
amounts.
Insurance – Insurance is
not standard and is additional at 1.5% of the value of the artwork
purchased. Please specifically request if you choose to take out
insurance.
Delays – we are not
responsible for any delays, damage or loss due to the use of third
parties used to transport the artworks on your behalf. Please note that
if you delay collecting your parcel from the airport once you have been
contacted, you maybe charged a storage fee by the airport.
What we need:
Your full delivery address, two daytime telephone numbers and an email address to contact you on once the parcel has arrived.
We have successfully shipped artworks around the world for many years and assure you of our best service at all times. |
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